Bank of America Customer Service

Bank of America Accepted Short Sale – but they say you still owe

After a few weeks of the multiple times per day barrage of phone calls from Bank of America I attempted to resolve this by calling them myself. The colossal comedy of incompetence a person has to suffer in order to get a straight answer from Bank of America is deplorable! As a Mortgage Loan Officer with nearly 15 years of experience speaking the language of mortgage lenders I can only imagine how impossible this experience is to someone without similar experience.

The Supervisor… Really? (via TriangleAreaRealtor)

I recently had to engage in a transaction with the loss mitigation at the same bank that employs me. You would think there would be an unwritten code that Loan Originators and Loss Mitigation might share but alas, that simply isn’t so. If you have bad service at a restaurant, you ask to speak…