Bank of America Customer Service

Bank of America Accepted Short Sale – but they say you still owe

After a few weeks of the multiple times per day barrage of phone calls from Bank of America I attempted to resolve this by calling them myself. The colossal comedy of incompetence a person has to suffer in order to get a straight answer from Bank of America is deplorable! As a Mortgage Loan Officer with nearly 15 years of experience speaking the language of mortgage lenders I can only imagine how impossible this experience is to someone without similar experience.

The Trouble With Trial Mortgage Loan Modifications

These days there seems to be no shortage today of people or politicians angry at mortgage companies.  Most however tend to be  customers of the nations five largest mortgage servicers; Bank of America, Wells Fargo Home Mortgage, JP Morgan Chase & Ally Financial. The source of anger tends to be  focused on  foreclosure, short sale request or loan modifications aka work-outs that never seem…

FEMA Declared Disaster Area – Loan Application in Process

Because of the plethora of natural disasters across the country it occurred to me that there may be a lot of Buyers and Sellers whose purchase or sale or mortgage refinance has been delayed for reasons they simply do not understand. This post is intended to be an overview of what additional inspections and verification a homeowner or seller can expect in the mortgage…

Untangling the Foreclosure Mystery (via Foreclosure Fraud – Fighting Foreclosure Fraud by Sharing the Knowledge)

Here is a very funny but sadly somewhat true account in some cases of what was and is now occurring in the mortgage industry. From the man who brought us Bankster v. Deadbeat Debate… Now he sends this… Greetings from Key West.  Great jobs you folks are doing, keep up the fine fight.  Key…