Bank of America cares about its customers…No really, they do.

Several months ago I wrote a post titled “Bank of America Accepted Short Sale – but they say you still owe”. If you read the post, then you know that my post was prompted not only by my own personal frustration with Bank of America, but also because I suspected that if I was struggling with Bank of Americas collection department, surly I wasn’t alone.

Of course, as a mortgage banker, admitting that I had to sell my own home at short sale came with certain risks to my career. After all, some potential employers and regulators view short-sales, if you will pardon the southern expression, as be kissing cousins,  to a bankruptcy or foreclosure. Nevertheless, after Bank of America failed to respond to my numerous letters and phone calls, I took the blog-as-sphere…read more