Avoid the CAT Chasers
Jonathan Atkins, Director of Operations of Restoration Experts of North Carolina advises home owners “avoid CAT chasers” jargon for contractors and repairmen from out of town and out of state who show up after a natural disaster. Think about it like this; you wouldn’t hire an out- of-town company to re-roof or re-side your home under normal circumstance so why would you hire a non local company when you are in disaster recovery?
“One must assume that to recoup those costs they are going to find ways to maximize profit, often times to the insured’s (homeowner’s) detriment”….While there is no guarantee that using a local company will ensure 100% satisfaction a local company with ties to the community is going to work harder to ensure your home is repaired to your satisfaction because “they have to see you in the grocery store” Jonathan Atkins, Dir. Restoration Experts of North Carolina
“The way to make an awful situation worse is to rely on a fly-by-night group seeking to capitalize on a disastrous situation. Most insurance companies want to make sure estimates and repairs have been made by a licensed restoration unit, not a truck loaded with a couple of hammers and chainsaws patrolling a ravaged scene… The work is usually inferior and any follow-up is nowhere to be found. Trusted companies are there from start to finish…It is worth it to place your faith in a reputable restoration company with strong ties to the insurance industry.” Don Fuller, North Carolina Farm Bureau Agent